Heat Pump Installation: What Happens From Quote to Handover
Heat pumps are the only UKEM product that needs a home survey before quoting. Here is the full timeline from first enquiry to MCS sign-off and BUS grant redemption.
Read moreHeat Pump Guides
Air source heat pumps reward good preparation: insulation, emitter sizing, outdoor unit placement, and the right electricity tariff all change the outcome. These guides walk through the decisions UK homeowners ask about before booking an MCS survey, from whether your property is suitable and how loud modern units are to running costs, install timelines, and the heat pump vs gas boiler comparison.
UKEM installs Samsung R290 Gen 7, Vaillant aroTHERM plus, and Ideal HP290 systems across mainland Britain. Every heat pump quote follows a home survey. Start on the heat pumps product page or browse heat pump news for policy updates such as MCS 020.
Guides articles
How Noisy Are Heat Pumps?
Modern R290 heat pumps run at roughly 25-38 dB(A) at three metres on low load. Here is how that compares to everyday noise, what MCS 020 tests at the neighbour's window, and how installers keep complaints rare.
Read more
Is My Home Suitable for a Heat Pump?
Insulation, outdoor space, radiators, and cylinder room all decide whether a heat pump will run efficiently. Here is how to judge your property before you book a survey.
Read more
Heat Pump Running Costs: What to Expect
A modern air source heat pump in a well-insulated UK home costs roughly £600 to £1,000 a year to run, with insulation as the biggest lever.
Read more
Heat Pump vs Gas Boiler: Which Should You Choose?
A side-by-side look at heat pumps and gas boilers across cost, comfort, hot water, lifespan, noise, and grants for UK homes in 2026.
Read more